Examples of spade work and success - Consultation for police force

Consultation with residents for a local police force

A local police force needed guidance on how their new neighbourhood policing approach should be publicised to local residents. Focus groups and a survey were used to find out what residents' expectations were, and what the best ways for the police to interact with them would be. The results were used to produce recommendations on the issues to address, other communications content that would be appropriate, and the most effective selection media to use.

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